Finding Shopping Deals header image
Case study

Finding Shopping Deals

How might we make it easier for shoppers to find deals in Google search?

Role Product Design Lead
Company Google

Context

With current economic pressures, most shoppers are looking for discounts on their purchases. Google gets an estimated 3 billion shopping-related queries per day.

Pain points

Shoppers are usually interested in finding deals on the products they're looking to purchase but find them difficult to find and understand. The existing badging and annotation framework was confusing, with inconsistent visual treatment across surfaces.

Finding Deals pain points image

Process

Through rapid prototyping and A/B testing, we evaluated badge placement, color treatments, and information density. We tested simplified badging systems against the existing complex framework to measure comprehension and engagement.

Exploring deal annotation varieties to give clarity to the price
New deal badges
Exploring badge styles

Results

The unified deals experience made deals significantly more discoverable and understandable across Google Shopping. The simplified badging framework replaced the previous confusing system with a clear, consistent visual language.

Finding Deals results image
Deal discovery rate improvement +52%
Shopper satisfaction score +18pts
Daily shopping queries impacted 3B